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FAQ

What is a PMS colour?

PMS stands for Pantone Matching System. It’s a colour coding system used to identify colours and create consistancy for printing and decorating puposes.

Digital adhesive labels are used to brand products that cannot be branded with any other method. They are printed with a digital printing press and applied to the product.
Advantages:
– Ideal for producing vivid full colour images as well as closely matched spot colour branding.
– Can print variable data including individual names.
– Only one set up charge is required regardless of the number of print colours.
– Edge-to-edge branding can be achieved.
– Can be cut to custom shapes.
Limitations:
– Metallic and neon/fluorescent colours are not available.
– White print cannot be produced on clear, silver or gold stock.
Artwork Requirements:
– Artwork can be supplied in either vector or bitmap format.
– Supplied bitmaps must be higher than 300DPI resolution at the actual print size.
– A 3mm bleed should be added to the artwork if it bleeds off the product.

Screen Printing is achieved by forcing ink through a fine mesh screen with a squeegee onto the product and is ideal for branding flat objects.
Advantages:
– Large print areas are possible on flat products.
– Close PMS matches are possible on white or light-coloured products.
– Most screen print inks dry quickly and can be shipped immediately after printing.
– Fluorescent, metallic gold and silver inks are available on select textile products.
– Many products can print with tight multi-colour registration, with some products able to be printed using up to five colours.
Limitations:
– Close PMS matches are more difficult on darker products and will only be approximate. In some instances, a white base will create a better print.
– Unable to print variable data.
– Each colour requires its own setup charge.
Artwork Requirements:
– Artwork must be supplied in editable vector format.
– Fonts are advised to be converted to outlines/objects to avoid font conflicts.

Pad printing uses a silicone pad to transfer an image to a product from a laser etched printing plate. It is one of the most popular and affordable ways of branding promotional products due to its ability to reproduce images on uneven or curved products and print multiple colours in a single pass.
Advantages:
– Ideal for printing on curved or uneven products.
– Prints sharp, clean images with detail as fine as 0.4mm, minimum text size is 5pt.
– Close PMS matches are possible on white or light-coloured products.
– Metallic gold and silver ink are available.
– Can offer a white under base for the darker products that require it.
-Many products can print up to 6 colours with tight multi-colour registration.
Limitations:
– Halftones cannot be consistently reproduced.
-Unable to print variable data such as individual naming.
– Close PMS matches are more difficult on darker products and will only be approximate. In these instances, a white base will create a better print.
– Some pad print inks require a curing period before the product can be shipped.
– Each colour requires its own setup charge.
– Neon/fluorescent colours are not available.
Artwork Requirements:
– Artwork must be supplied in a vector editable format.
– Fonts are advised to be converted to outlines/objects to avoid font conflicts.

The print area is the maximum printable space.

Embroidery is an excellent way of branding bags, apparel, and other textile products. It offers higher perceived value and a depth of branding quality which other processes cannot match. Embroidery uses rayon thread which is stitched into the product and has a slightly raised effect.
Advantages:
– Only one setup charge applies per position for up to 12 thread colours.
Limitations:
– Only approximate PMS colour matches are possible – the threads to be used are chosen from those available to give the closest possible match. See our thread colour chart for the colours available.
– Unable to print variable data such as individual naming.
– Metallic embroidery colours have special pricing.
Artwork Requirements:
– Vector artwork is preferred.
– Fonts are advised to be converted to outlines/objects to avoid font conflicts.
– We recommend avoiding fine detail – the minimum text heights for embroidered artworks are:
– 4.5mm for Sans Serif fonts
– 5.5mm for Serif fonts

Embroidery digitizing is the process of converting artwork into a digital file using a software that allows embroidery machines to understand the needle’s path

Free samples are available after acceptance of quotation.

Email [email protected] or call 1800680603, and we will send you a quote, once you have accepted our quotation we will begin the design stage. Our team will send you concept images and designs, once you have approved the design we will then go to production and send you an invoice.

Turnaround times vary depending on the design, method of decoration and location of the factory, typically local Australian stocked items will take 2 – 3 weeks to produce, and Overseas produced products can take from 5 weeks to 14 Weeks depending on the freight selection.

Minimum quantities change from product to product however most economical buy prices start from 100 units.

Yes we can ship to many international locations, email [email protected] for a quote.

Direct deposit, Master Card & Visa.

Once your order has left dispatch you will receive an automated email including tracking details for the carrier.

All products are effected by economy of scale (the more you buy the cheaper they become).

Contact the sales team – [email protected], we can oftern rush orders through depending on their location and factory capacity.

Print is a process using ink to print and decorate an item with your design, embroidery is a process using thread to stitch your design onto a textile and sublimation is a transfer of ink to die polyester.

We can closely match colours based on the closest panton colour.

Yes, after acceptance of our quote, we will start the design process which includes visual concepts for your approval.

Portable Document Format, is a file format developed by Adobe in 1992 to present documents, including text formatting and images, in a manner independent of application software, hardware, and operating systems.

PSD files are the native file format of Adobe Photoshop. You’ve probably seen files with the . psd extension format, especially if you’ve been an Adobe Photoshop user. Most commonly used by designers and artists, Photoshop Documents are powerful tools for image data storage and creation.

Colourflex® is a CMYK+W digital print process, used for branding apparel and fabrics.
Advantages:
– Ideal for producing full colour, complex images as well as approximate spot colour branding.
– High definition, vibrant matt finish artwork that is suitable on a range of garment fabrics.
– Eco-friendly water-based inks.
– Durable, flexible branding for apparel that is machine washable with a soft-touch matt finish.
– Efficient self-weeding technology.
– Only one set up charge is required regardless of the number of print colours.
– Can be shipped straight after being printed.
Limitations:
– Some colours cannot be reproduced including metallic and neon/fluorescent colours.
– A thin, clear line of glue can sometimes be seen around the edges of the image.
-Unable to print variable data.
– Minimum detail advised at 1mm.
Artwork Requirements:
– Artwork can be supplied in either vector or bitmap format.
– Supplied bitmaps must be higher than 300DPI resolution at the actual print size.
– Fonts are advised to be converted to outlines/objects to avoid font conflicts.

Rotary Screen Printing is achieved by forcing ink through a fine mesh screen with a squeegee onto the product and is ideal for cylindrical objects.
Advantages:
– Large print areas are possible on cylindrical products.
– Close PMS matches are possible on white or light-coloured products.
– Most screen print inks are quick drying and can be shipped immediately after printing.
– Metallic gold and silver colours are available.
– Many products can print five colours (including white) with tight multi-colour registration.
Limitations:
– Close PMS matches are more difficult on darker products and will only be approximate. In some instances, a white base will create a better print.
– Unable to print variable data.
– Each colour requires its own setup charge.
Artwork Requirements:
– Artwork must be supplied in editable vector format.
– Fonts are advised to be converted to outlines/objects to avoid font conflicts.

Commonly referred to as ‘Blind’ debossing, a heated custom metal plate is pressed firmly onto the product leaving an impression of the artwork. Thermo debossing is also available on certain products, using additional heat to create a unique and eye-catching two-tone finish.
Advantages:
– Higher perceived value than other forms of branding.
– The branding becomes part of the product and is permanent.
– The product can be shipped as soon as heat pressing is finished.
– Certain products can produce a two-tone finish.
Limitations:
– Unable to print variable data such as individual naming.
– Artwork Requirements
– The artwork must be supplied in vector format.
– Fonts are advised to be converted to outlines/objects to avoid font conflicts.

Digital adhesive labels are used to brand products that cannot be branded with any other method. They are printed with a digital printing press and applied to the product.
Advantages:
– Ideal for producing vivid full colour images as well as closely matched spot colour branding.
– Can print variable data including individual names.
– Only one set up charge is required regardless of the number of print colours.
– Edge-to-edge branding can be achieved.
– Can be cut to custom shapes.
Limitations:
– Metallic and neon/fluorescent colours are not available.
– White print cannot be produced on clear, silver or gold stock.
Artwork Requirements:
– Artwork can be supplied in either vector or bitmap format.
– Supplied bitmaps must be higher than 300DPI resolution at the actual print size.
– A 3mm bleed should be added to the artwork if it bleeds off the product.

Digital Packaging Print offers a single-pass CMYK digital print onto paper bags and pre-cut flat-pack corrugated media.
Advantages:
– Ideal for producing full colour, complex images with gradients.
– Variable data, including names, is available on select products.
– Only one setup charge is required regardless of the number of print colours.
– Dries instantly, so products can be shipped immediately.
Limitations:
– Some colours, including closely matched PMS, RGB, metallic and neon colours, cannot be produced.
– Cannot print on dark coloured substrates as white ink cannot be printed underneath the artwork.
– Edge-to-edge branding cannot be achieved.
Artwork Requirements:
– Artwork can be supplied in either vector or bitmap format.
– Supplied bitmaps must be higher than 300DPI resolution at the actual print size.
– Fonts should be converted to outlines/objects to avoid font conflicts.

Direct digital printing involves the transfer of ink directly from the print heads of an inkjet machine to the product and can be used to produce both full colour and closely matched spot colour branding on flat or slightly curved surfaces.
Advantages:
– Ideal for printing dark coloured products as a layer of white ink can be printed under the artwork.
– Variable data including individual names is available on select products.
– Dried instantly so products can be shipped immediately.
– Offers larger print areas on many products and can print very close to the edge of flat products.
– Only one set up charge is required regardless of the number of print colours.
Limitations:
– Some colours cannot be reproduced including metallic and neon/fluorescent colours.
– The size of branding areas is limited on curved surfaces.
– Larger print areas can be more expensive.
Artwork Requirements:
– Artwork can be supplied in either vector or bitmap format.
– Supplied bitmaps must be higher than 300DPI resolution at the actual print size.
– A 3mm bleed must be added to the artwork if it bleeds off the product.

Imitation etch is a special pad printing ink used for producing an etch-like effect on glass products.
Advantages:
– Much more affordable than real etching.
– Can brand curved or uneven products.
– Produces a subtle finish with a higher perceived value that looks like etching.
Limitations:
– Halftones cannot be consistently reproduced.
– The size of branding areas is limited on curved surfaces.
– Requires a curing period before the product can be shipped.
– Unable to print variable data.
Artwork Requirements:
– Artwork must be supplied in a vector editable format.
– Fonts are advised to be converted to outlines/objects to avoid font conflicts.

Laser engraving is a permanent branding process that engraves artwork into the surface of the product using a laser. Different materials produce different engraving finishes, to avoid uncertainty pre-production samples are recommended.
Advantages:
– Higher perceived value than other forms of branding.
– The branding becomes part of the surface and is permanent.
– Large branding areas available on curved products.
– Variable data including individual names is available on select products.
– The product can be shipped straight away after being engraved.
Limitations:
– Fine detail can be lost on smaller products like pens.
Artwork Requirements:
– Artwork must be supplied in editable vector format.
– Fonts are advised to be converted to outlines/objects to avoid font conflicts.

This CMYK branding process is produced by printing artwork onto a vinyl material with strong adhesive on the reverse. The branded area is then coated with a crystal-clear resin. Once dry, the finished decal is applied to the product and the adhesive forms a permanent bond.
Advantages:
– Ideal for producing vivid full colour images as well as closely matched spot colour branding.
– Produces a stunning 3D effect that elevates the perceived value of a product.
– Variable data including individual names is available on select products.
– Edge-to-edge branding can be achieved on the resin coated area.
– Only one set up charge is required regardless of the number of print colours.
Limitations:
– Larger print areas can be more expensive.
– White, metallic gold, silver and neon colours cannot be printed.
– The resin needs to be cured for one day before shipping the product.
Artwork Requirements:
– Artwork can be supplied in either vector or bitmap format.
– Supplied bitmaps must be higher than 300DPI resolution at the actual print size.
– A 3mm bleed must be added to the artwork if it bleeds off the product.

Direct to product rotary digital printing involves the transfer of UV ink and a varnish coating from inkjet print heads and can be used to produce detailed gloss artwork using both closely matched spot colours and full colour branding.
Advantages:
– Ideal for large or complex full colour gloss prints.
– The print is dry and ready to ship as soon as the product is printed.
– Only one setup charge is required regardless of the number of print colours.
– No loss of print vibrancy, even on darker products.
Limitations:
– Production speed is limited so lead times can be longer in some cases.
– Some colours cannot be reproduced including metallic and neon/fluorescent colours.
– As the print does not wrap completely around the product, there is a small gap between the start and end of the print.
– More expensive than other branding options.
Artwork Requirements:
– Artwork can be supplied in either vector or bitmap format.
– Supplied bitmaps must be higher than 300DPI resolution at the actual print size.
– Fonts are advised to be converted to outlines/objects to avoid font conflicts.

This production method is a CMYK+W digital branding process designed specifically for silicone surfaces.
Advantages:
– Provides crisp, clear, high-definition artwork.
– Durable, flexible branding that can be hand washed.
– Perfect for printing dark coloured products as a layer of white ink can be printed under the artwork.
– Ideal for producing full colour images as well as approximate spot colour branding.
– Has a matt finish and does not crack or fade with typical use of product.
– Only one set up charge is required regardless of the number of print colours.
Limitations:
– Some colours cannot be reproduced including metallic and neon/fluorescent colours.
– Unable to print variable data.
– Minimum detail is advised to be no finer than 0.7mm.
Artwork Requirements:
– Artwork can be supplied in either vector or bitmap format.
– Supplied bitmaps must be higher than 300DPI resolution at the actual print size.
– Fonts are advised to be converted to outlines/objects to avoid font conflicts.

Dye sublimation print is used for branding products that have a special coating on them, or fabrics suitable for the sublimation process. A transfer is produced by printing sublimation ink onto transfer paper and then heat pressing it onto the product.
Advantages:
– Sublimation ink is a dye so there is no ink build-up. The finished print is embedded in the product.
– Ideal for producing vivid full colour images as well as closely matched spot colour branding.
– Variable data including individual names is available on select products.
– Edge-to-edge branding can be achieved on some products.
– Only one set up charge is required regardless of the number of print colours.
Limitations:
– Can only be used on suitable products with white surfaces.
– Some colours cannot be reproduced including white, metallic, and neon/fluorescent colours.
– Fine detail/text may experience minor colour bleed across adjacent design elements.
Artwork Requirements:
– Artwork can be supplied in either vector or bitmap format.
– Supplied bitmaps must be higher than 300DPI resolution at the actual print size.
– A 3mm bleed must be added to the artwork if it bleeds off the product.